Christopher Urso's Posts (16)

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Investing in apartments is not only about analysis and numbers. It is primarily a relationship business. Building a strong team can truly make the difference between from a stalled to a spectacular apartment investing career.

You maybe able to get muscle one deal through on your own, but to build an apartment investing business, even part-time, you will need to build a team. By having a strong team behind you, you won’t need to be your own lawyer, accountant and property manager. In fact I STRONGLY advise that you do NOT act as one. Let the professionals on your team protect you from making costly mistakes.

Lets examine what professionals are on your real estate team. In this article, let’s talk about your apartment investment business Foundation Team.

Field Partners:

Property Managers are also an important part of your asset management team. As part of our field partner team, they will know the local markets intimately, and often perform perfunctory due diligence for us. They often have relationships with local trades, and can often give you the backstory of the deal that the broker may not know.

Commercial Brokers Unlike single family realtors, there are not as many brokers. Take a look at Loopnet, and look in smaller markets. You’ll see quickly who has the most listings. I don’t go to Loopnet to find deals. Not that you can’t manufacture a deal, but these deals have been seen and passed over. However, Loopnet is a great tool for getting the names of brokers in your markets. Make sure that you treat their time with respect, and be ready to move if they find you a deal that meets your criteria. Click here for more on creating a strong Broker relationship.

Pro Tip: I frequently ask Property Managers for Broker references ad vice-versa.

CPA a crucial team member, make sure that you’re not using your regular business accountant, but a real estate accountant. One of the major benefits of investing in apartments are the tax advantages, and an experienced accountant can help maximize these benefits. Having a CPA who understands what type of entity you need to form and how to execute a multiple entity business structure can legally save you thousands of dollars a year.

Lawyer Attorneys are essential for contract review, and if you are raising investor dollars, the deal structure can be quite complex. There are different types of attorneys that you use in multifamily investing. Make sure that you consult an SEC attorney to make sure that your deal adheres to legal guidelines. You may employ contract and transaction counsel as well.

Legal Team Essentials:

  • Operating agreement, joint venture, and partnership creation
  • Deal structure and compliant with state and federal regulations
  • Buy and Sell agreements are positioned right for you and your investors

An advantage to investing in apartments is the scale allows you to quickly scale, but adversely, the mistakes are potentially far more expensive.

The mistakes that your professional foundation team can protect you from can be priceless. Most importantly, allowing your team to perform in their field of expertise allows you to spend your time doing what you do best, growing your apartment investment business.

 

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As primary “A” type multifamily markets tighten, there are more and more prospective tenants pushing into the secondary and tertiary markets, creating huge opportunity. However, there are fundamentals that can make or break your investment strategy; properly preparing can make the difference. If you drill down and really master the sub-market research, you will find off-market opportunities!

 

A quick tip on Broker Relationships - In smaller markets,  there are often a handful of brokers that have the listings. Once you establish a relationship with them, be clear about what kind of deal you’re focusing on, and be ready to pull the trigger when he comes send you a deal that fits all of your requirements. Don’t waste their time.

 

Macro Market Research

DON’T jump on a plane because you’ve started to focus on one market. In this digital age, you can do much of the preliminary research online.

Employment – is there one large employer? Be wary of one sole employer changing the rental market. However, when we were investigating Charleston, SC as a market, Boeing put $1 Billion into infrastructure at the Charleston facility. This not only creates demand for employees, but the ancillary employment that comes to support the additional Boeing employees.

Population trends – it doesn’t always need to be skyrocketing! For example Cincinnati, OH does not have staggering population growth, but it IS steady. Their unemployment is among the lowest in the nation.

Market Size - It is a large enough market? Our population marker is at least 200,000 at the county level. Any smaller and there is a question of keeping your units filled.

 

Micro or Submarket knowledge

A lot of research can be done remotely. However, eventually you really will need to BE in your sub-market to immerse yourself and understand the subtleties of the neighborhood.

Path of Progress – are you on the right side of it? Make sure as the primary markets push out, that you are not on the wrong side of the growth.

Be conservative in terms of market rent growth. We don’t budget more than 2% per year in our analysis.

What type of retail is in a 2 mile radius of your property? Is there a new Kroger or even better a Whole Foods? A good way to check that you ARE in the path of progress is check the level of retail. It’s more than Starbucks!

 

Strong Property Management

Investing out of state requires your property manager to be an active part of your team.

We involve our Property Manager early and often; they have the micro-market knowledge and can perform initial walk-throughs of properties.

Property Management is essential to any value play; are they prepared to manage the rehab or do they need to sub out the work?

 

As with any multifamily purchase, make sure that you have several clear exit plans. Don’t assume that refinancing is the only option. Make sure that you have several contingency plans in place.

 

I’m not saying it’s not a lot of work. However, the more front-end work you do, the smoother the property will run, bringing cash flow and equity with it.

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A Scary Halloween AND Retirement?

Halloween is just around the corner!

I recently read a figure that was beyond scary – it was downright frightening. According to a survey done by the Federal Reserve in August 2014, only ¼ of Americans feel financially prepared for retirement.

The recent volatility in the market makes me feel stronger than ever that there must be diversity in every portfolio. The beauty of investing in apartments is that you have a measure of control of your financial destiny.

The beauty of apartments:

  • You can invest in apartments part-time
  • ONE deal can put you on a path to financial freedom
  • You can build equity for the future while collecting cash flow today

Sooner or later inflation will kick in, regardless of how many dollars are printed, and real estate is an excellent hedge against inflation. There are also great tax advantages of multifamily real estate, (click the link for a more thorough explanation).

I warn against the “park and pray” mentality. I’m guilty of it myself, getting my retirement account statement, glancing at it and sliding it in the drawer, “praying” that when it’s time for me to retire, the market will be there for me. That’s why I personally believe in investing in apartments. It is a fundamental based strategy, supported by real demographic numbers.

Who is renting apartments?

  • Baby Boomers that want an easier lifestyle
  • Milliennials that don’t want more debt than their student loans
  • The foreclosure forced many out of homes and into apartments

According to Marcus and Millichap, a nationally recognized commercial real estate firm, even with multifamily construction booming and 215,000 units coming online in 2014, new inventory will not outpace demand going forward. Vacancy remains extremely tight.

Not every market is strong, and you must have a system in place to decipher a strong location from a weak one. There are basic demographics that must be reviewed to be sure that the fundamentals are present to go forward with sourcing deals.

The “Hottest” market is NOT always the smart play. Live where you like, invest where it makes sense.

Don’t be one of the QUARTER of the population that isn’t prepared for the transition to retirement. Investing in multifamily real estate can truly alter the financial path you’re on for good.

Make sure that the scares that you get this Halloween season are from the kids in your neighborhood, and not fears of the future. You can grab your Market Research Guidebook by entering your info above – this free  guide offers a step-by-step approach needed to evaluate trends and understand key factors when determining where to invest.

Have a Happy and SAFE Halloween!

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The beauty of apartments is that it is the one type of real estate investment that is easy to scale and build your real estate business, even part-time. HOWEVER, the bigger upside needs to be tempered with the potential for a bigger losses as well. Make sure that you have looked deeply into each element listed below:


Sub-Market knowledge: Location, Location, Location

The ONE thing that you can’t change about an apartment building, no matter the condition of the building or the great price, is the LOCATION. Make sure that you thoroughly understand the visibility of the property to potential tenants, and that the path of progress is moving toward you, not away from you. You can make improvements to the units, rebrand and market the heck out of it, but the location doesn’t work, your efforts will be a losing battle.

Property Inspection
Make sure that you have done a thorough inspection. When we go to a multifamily property during the due diligence period, we have a whole crew swarming the property, from the building trades for the physical assets to our administrative team pouring over the leases. You do NOT want to find out after purchase that there are drainage issues… AND this can be an opportunity to revisit the purchase price for a possible “re-trade” or reduction.

Taxes
Make sure that the assumptions that you are working off of are as accurate as possible. When were the taxes assessed? Make sure that you have taken into account any possible tax increases so you are not surprised.

Exit Plan
We always encourage our clients to buy an apartment building with several different scenarios penciled out. Is it possible to refinance and take the proceeds to use in another property? Is your plan to buy and hold? Make sure that you are not cemented into one plan or another, because even we can’t see into the future!

These four areas are places where multifamily investors can get seriously hurt without the right guidance. Make sure that you carefully investigate all of the above items as well as have a step by step system to follow for all of your due diligence items. Our Elite Apartment Coaching program was created to be the backstop for both beginner and sophisticated investors; to make sure that they don’t make any expensive mistakes.

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WHEN To Make An Offer On An Apartment Deal

I wanted to answer some questions that I’m frequently asked about multifamily real estate deals and what it really takes to make them happen.

So here is a question I get asked all the time: When do I stop analyzing and make an offer?

I always talk about the importance of laying a strong foundation; being clear on your plan, and making sure that you have a team put together to make sure that you don’t make any costly mistakes.

When do I make an offer on an apartment deal? 

First, Make sure that you’ve completed ALL of these steps:

  • You’ve gone through the numbers and done the analysis.
  • You’ve gathered up the sellers’ financials, to the best of what they have.
  • You feel confident about the assumptions you’ve put in your analysis.
  • You’ve had a conversation with a property manager in terms of confirming your assessments about the location and condition of the property.

You don’t need wait to have every utility bill for the last 14 months, you don’t need to have the tax returns for the last three years, you don’t need to have the rent rolls for the last 24 months, you will never know EVERYTHING about a deal. It’s just not possible. DON’T let that create a state of fear that prevents action. Don’t sit and stare at your numbers; that is how you will lose the deal.

Action is going to create results; don’t be scared to make an offer.

We’ve been there in our investment business, we’ve bid on deals that were listed at 5 million dollars and we’ve made an offer at 3.5 million…
You can’t get locked into analysis paralysis when it comes to making an offer. If it makes sense for you, make an offer and put the deal in your pipeline.

Don’t be the victim of hesitation.

Get irons in the fire! Start the conversation! This is how deals get DONE.
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It’s finally spring (A snowstorm here or there notwithstanding) and its time to shake off the slow pace of winter and get active. Watching things come alive and grow got me thinking about gardens…planting seeds…cultivation.

You might be thinking, “What does this have to do with real estate?” Stay with me here, there are a few parallels.

SPREAD THE SEED
This is a relationship business. Don’t underestimate the importance of creating a strong relationship with a broker in your market. This is how you’ll see deals that haven’t yet hit the marketplace yet. Another great source for deals are your potential property managers. They’re in tune with what’s happening with local owners and often will tell you the things that the brokers may “forget” to mention. Personally, I don’t ever seriously consider any property without a local property manager’s input.

CULTIVATE
Broker relationships need to be cultivated. If a broker sends you a deal that doesn’t fit your parameters make sure you follow up and thank him for the opportunity while reminding him of the specifics that you’re really focusing on. When you visit properties with him be sure you follow up with a thank you and possibly a small token of appreciation. Small gestures can go a long way. I once bought lunch for a broker and I was shocked to hear from him that over his 30-year career no one else had ever done that for him. This was a few years ago and I still get deals from him.

TIME TO HARVEST
Staying in touch with brokers keeps you fresh in their mind. As I had mentioned earlier, this is how you will see deals that haven’t yet come to market. Even if a deal that you’re interested in goes to someone else, be proactive. Reach out to your broker to find out how the deal is progressing. The broker that you create a relationship with will be the one that calls you when the deal heads south, affording you a great opportunity. Deals fall through all the time and if you can be situated to capitalize, you’re ahead of the game. Brokers want to close as much as anyone involved in transaction. If you show them that you’re a real buyer they’ll often go to bat for you with the seller to get the deal done.

Now get out there and do some gardening!

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Property management encompasses all aspects of running an income property. From finding and screening tenants, to maintaining the property, collecting rent, and handling any issues that might arise.

While some professional property managers specialize in certain types of services, most are prepared to take full responsibility for your property, unless you’d prefer to handle certain things yourself.

Professional property management can make owning (and profiting from) rental properties a hassle-free experience.

For most, the decision to use a professional property management is a simple cost/benefit equation. Professional property managers are experts at handling properties and tenants and they generally take only a small percentage of your property’s monthly rent in exchange for their services. When you consider what you get in return—a hassle-free, essentially passive income stream—the decision to employ a professional property management is a no-brainer for the majority of rental property owners.

After all, our job is to manage the property manager and the asset while looking for our next deal.

Things to Consider When Interviewing Property Managers

1 – Cost: Managers generally charge a monthly fee to watch and maintain your property. Those fees can range from as low as 4% or so, to upwards of 10%. Obviously, you should look for a company that charges less and provides more services.

2 – Communication: For me, communication with a manager is of the utmost importance. I need someone who uses email, and is responsive to both the telephone and email. If I don’t get a response back in a timely manner, it is time to walk. In addition, you need someone who can deal with you and your idiosyncrasies. Some of us are needier then others. You want to let companies know up front where you stand, and make sure they’re willing to be flexible for you.

3 – Termination of your Agreement: In the event that your “relationship” does not work out, you want to know up front what exactly it will take to terminate your agreement. Is there a charge for breaking your contract? Penalties?

4 – Repairs and Maintenance: Does the company have their own maintenance crew, or do they contract out to a handyman? How much do they bill out at? Can they handle all kinds of repairs? What happens if they can’t do something? Do they have other contractors that they work with? In addition, you probably want to have a maximum that the company can spend without contacting you. Generally, I will allow my managers to do what they need to as long as it is for something under $200. I must confirm any expenses over that. If you are a bit more of a control person, you can also request invoices/receipts for expenses.

5 – Monthly Statements: Does the company send out monthly or quarterly statements. I wouldn’t deal with anyone that does not provide monthly income/expense statements.

6 – Evictions: How does the company handle evictions? What are the costs to evict?

7 – Yard Work: How much do they bill yard work out at? Landscaping? Do they handle snow removal? Mow lawns? How much does each cost?

8 – Reserves: What kind of reserve does the company require? The reserves are used in case anything comes up. Most managers will require a certain amount.

9 – Accounting: When will the manager mail your check to you? Beginning of the month? State laws usually dictate accounting rules for managers, but you would want to know all of this up front. Tenant Deposits: How do they handle deposits? Are they commingled, or simply put together with all other income for your account?

10 – Vacancies: I’ve actually interviewed companies that will charge you 1/2 a month’s rent to fill vacancies in your property. This is typically up for negotiation and will vary depending on types of properties and sizes. You will need to fill your vacancies, so you will need some advertising done.

11 – Advertising: Where do they advertise properties? Are for rent signs put on the property’s lawn? Do they advertise in the paper? Online? There are quite a few effective places to advertise properties for free, online. Do they use these? In addition, you want your property advertised effectively. Do they have the basic HTML skills to add images to their for rent ads online? This makes a huge difference, trust me. IF THEY DON’T USE CRAIGSLIST DON’T HIRE them!

12 – Section 8: Do they have experience dealing with section 8 properties / tenants? Do they know what is entailed with such properties?

13 – Properties They Manage – I also like to know how many properties they manage, how many managers work at the company, what specific areas they focus on, how long they have been in the business, and other questions about their experience. This should be a good start to get you going. I like to always tour the manager’s current properties without them knowing to get a good feel for them.

14 – Tenant Retention – Ask what they do to retain tenant’s i.e. special incentives, customer service policy, etc.

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Many of us are guilty of it. We all know how it goes…we’ve been hearing all about the volatility in the market and once a month that retirement statement arrives with a seemingly endless amount of pages.

How many of us do the quick once over and the file it away?

How many of us would rather not look at all knowing full well that our day might be ruined in an instant!

I like to call this traditional way of retirement saving the “Park and Pray” plan. You did what your advisor told you to do. You started saving early. You’ve invested and reinvested all with the hope that the market will continue to appreciate. Finally, when the time comes to retire we hope and pray that the market is high! We know all too well what happened just a few years ago. If you were planning to retire then

Does any of this sound familiar?

What if there was an alternative…Away for you to really control your savings. An investment strategy that will not only appreciate over time but also provide you with actual spendable dollars to supplement your retirement income?

This is just what multifamily real estate has to offer. And I say multifamily real estate specifically because there are of course many different strategies one can choose to invest in. Almost all require the investor to be very hands on; managing the property yourself…fixing plumbing issues, fielding tenant calls…you name it.
When you invest in apartments you manage your property manager. You are the asset manager, not the landlord.

Multifamily Investing allows you to achieve all of the benefits of investing in Real Estate; monthly cash flow, appreciation, tax benefits…but without the sweat equity and time cost of traditional Real Estate Investing.

One deal a year…done the right way. That’s all it takes to create a retirement portfolio that’s based on sound, performing properties as opposed to the whims of Wall Street. Please understand that I’m not anti Wall Street by any means. I am a firm believer that any portfolio needs to be diversified and multifamily real estate is a strong way to do that.

The market for apartments is stronger than it’s ever been before and the demand for rental units far outweighs the available product. Tight credit markets, student housing, baby boomer housing, and immigration… everyone needs a place to live. That’s what you will provide while building a portfolio of cash-flowing assets for your future.

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In this day of e-mail, it’s easy to have your VA (Virtual Assistant) send out form e-mails to prospective commercial brokers.

While I’m a big believer in automation and systems, the broker who receives your impersonal e-mail is probably not going to have you at the top of their list when that perfect deal crosses their desk.

As you know, your level of success in Real Estate Investing is the equals the quality of the relationships you cultivate. Brokers are an amazing resource, and truly a necessary part of your Real Estate Investment team. This is why you must PICK UP THE PHONE. This is the only way to create the personal connection you’re looking for. Very often we are not looking at investment properties on Long Island, but outside the Tri-State area so making this personal connection is crucial. We are huge proponents for giving before you receive. (If you have something of value that you can offer the broker, great!)

Make sure that the calls you make to the broker do not waste their time. Do your market research and have a clear picture of what you’re looking for. Do your due diligence and know what the demographics of the sub-markets are. Make sure that the broker knows that if he finds the deal, you are prepared to move. Commercial Real Estate brokers do not close hundreds of deals a year, and if you want them to really keep you in mind, be serious. You will be surprised at the wealth of knowledge they possess, not just about the market; but about Property Managers, local contractors and the subtleties of the neighborhoods. A broker is the best way to get insight into how to start putting your team together.

Things that will send you to the “bottom of the list” – serious DON’TS:

DON’T ask him to look at everything under the sun – you should be clear on your plan, he knows that if someone is calling on a 40 unit deal in a C market, he shouldn’t also have the 100+ unit in an A market building on the brain.

DON’T waste their time. If you make a trip, have an itinerary and a schedule. Also pick up the tab for lunch. You’d be surprised how this makes a difference, that personal effort. DO follow up. Send a handwritten thank you for their time – these are the things that will create a solid foundation for a mutually beneficial relationship and lead to great things for both of you!

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With the economy still on shaky ground and lenders requiring that your deal fit neatly into their guideline box, the ability to raise private money has never been more important. You frequently hear people discussing this topic but you might be wondering – where do I begin?

Having raised roughly 10 million dollars over the last 5 years I’ve gotten very familiar with the process but I am by no means an attorney.  When raising private money please be sure to seek out a qualified real estate attorney that specializes in securities. There are SEC regulations that you need to be aware of and you will need an experienced attorney to help you navigate theses waters.

That being said, I wanted to offer a few tips to get you started the right way.

Start building out your network of investors
Start with whom you know. One of the exercises we do at our 3-day training events, The Multifamily Investor Weekend, is to have people go through their cell phones and make a list of their potential investors. They then assign each contact a dollar figure as to what they feel the contact might be willing to invest.

Create and nurture that list
Let these people know that you are seriously interested in Multifamily Real Estate and not just dabbling as a hobby. You’ll want to establish yourself as a knowledgeable professional by sending them information on why Multifamily Real Estate is the best play in real Estate today. If you have done your due diligence on your prospective market, speak about why that market has your attention. Set up a schedule to email your contacts, whether it’s bi-weekly or monthly, and stick to it. Be consistent! Make sure that you follow up and respond to any questions or comments. You want to build on these relationships.

You need to market yourself
You never know who might be a possible investor. Let everyone know that you’re actively pursuing multifamily real estate. Your doctor, dentist, someone’s Aunt or Uncle all may be possible investors.

Things To Avoid

DON’T wait to have a deal to get started
Don’t make the mistake of waiting to talk to investors until you have a deal. You should be nurturing your list long before you find one that fits your criteria. When you find something that you want to move that’s not the time to first inform people that you’re interested in finding investors for purchasing an apartment complex. They should already know what you’re up to. Avoid discussing specific properties as you don’t want to put yourself is a box. Allow yourself room to be nimble.

Don’t solicit or advertise
Having a pre existing relationship with prospective investors is required by the SEC. What does this mean? Essentially you cannot go out and advertise your offering to try and find new investors. To keep it simple, do not advertise! This is something that you’ll want to discuss with your securities attorney and thoroughly understand before starting out.

Don’t talk about possible returns
Every investment involves risk. Even if you feel that your offering is the single best investment that has ever existed you never want to guarantee performance. This could get you into big trouble

Private money can be an incredible resource to help you grow your business. Just be sure that you treat your investor’s money like it’s your own and always keep the lines of communication open.  Come from a place of service, not selling – set yourself free from the ‘salesman’ mindset.

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Did you know you can invest in multifamily real estate through your IRA investment? Just like you can invest in stocks, bonds, and mutual funds, you can also invest in multifamily real estate, tax deferred or tax free, using a self-directed IRA. Most people do not realize it is possible to generate long term cash flow and capital appreciation by investing in multifamily real estate within their retirement plan. I am also not talking about purchasing stock in a public REIT; I am talking about investing in tangible, income producing buildings with little to no debt. Once they become aware that real estate can be an IRA investment they realize the opportunity that is in front of them and the benefit of including cash flow real estate in their plan.

From our experience most people miss the opportunity to take advantage of multifamily real estate because of two main factors:

  1. They are simply not aware they can use IRA funds to invest.
  2. They don't know how to get involved.

That is where we come in. We take the time to educate investors on how multifamily real estate opportunities are located, analyzed, negotiated, financed, operated, and eventually sold.

Making an IRA investment in multifamily real estate is fairly simple. After deciding to invest, the first step is to open a self-directed IRA. This can be done in as little as two to three business days. Next, you will need to fund the IRA. This can be done by doing a simple rollover with no tax consequences (of course, please consult your CPA or tax professional for proper tax advice). This can be accomplished in as little as one day or could take up to three weeks depending on the company currently holding your funds. Once your account is funded it's now just a matter of filling-out a few more forms to transfer into the IRA investment tax deferred. It's that simple.

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This article is very interesting and explains how rental increases have been outpacing expense increases for multifamily operators. A huge part of an owner’s expense is upon turnover, and that has actually decreased by almost 8%: “Another spot of good news for landlords—and wholly reasonable, considering the state of the economy—was that three of the four building types examined experienced a decrease in resident turnover in 2010 compared with a year earlier. Turnover for low-rise buildings with 25-plus units declined 8.7 percent to 40.7 percent; that for elevator buildings decreased 8.2 percent to 34.4 percent; and that for garden buildings dipped 1.3 percent to 53 percent. By comparison, turnover in low-rise buildings with 12 to 24 units rose a scant 0.5 percent year-over-year.”

 

Christopher Urso

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Quick Tip to Get a Broker on Your Side

Quick tip to get a broker on your side....buy him lunch! Went to lunch with the Broker representing the bank on the 74 Unit deal we are going to bid on and i picked up the tab. his response "Chris no one has bought me lunch in the last 5 years, thank you so much. I look forward to seeing you guys get this deal and many more." Its the little things that make a difference in today's world. Stick to the basics.

Chris Urso

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When analyzing a potential multifamily deal one quick tip is to make sure you do a rent study. It is always important to understand what rent your competition is asking for similar units and also what concessions that they are offering. A big mistake many novice investors make is taking the broker's word for it when it comes to market rents, ALWAYS verify the numbers. 

To your success,

Christopher Urso

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Hey everyone, i know we all love flipping property, doing short sales or wholesale deals but I encourage you to consider investing in multifamily real estate. This will be your greatest chance of accumulating true wealth over time and I am here to tell you it is 100% possible. The power of multifamily real estate is exponential and just doing one deal in a year can change your life.


Chris

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